Outbound Services

Services we offer

Outbound Services


At Touchstone, our outbound contact center team helps businesses expand their customer base by filtering through mass data and shortlisting qualified prospects. Cold call prospecting, warm lead follow ups or correspondence follow ups, we can do it all to help to help your business excel. Some of the key services we offer include.

Lead Generation
Being a pioneer in the lead generation industry, Touchstone possesses expertise that helps our clients boost volume of qualified customers. We apply proven selling techniques to help generate fresh leads with a guarantee of higher conversion rates in return.
Sales
With a culture of quality and performance, Touchstone is the frontrunner in providing telemarketing services and have partnered with some of the leading names in Home Lending, Insurance, Energy, Home Security Systems and Education services sectors. We ensure that every potential lead turns into a confirmed sale; thus facilitate our client business in terms of quality and quantity.
Appointments / Live Transfers
Being able to pitch/sell the product to a qualified and interested customer is a challenge for any business that finds clientele through appointments/live transfers. By playing the role of professional intermediaries, we can help you overcome that challenge by setting qualified appointments or connecting you live with the right prospect.
Market Research / Surveys
Market research through surveys has become a tool for many organizations to invest in product development strategically. This requires the selling aptitude to approach the consumers for surveys and artificial intelligence based algorithms to interpret the findings of consumer data. From the point of survey development, then conducting, all the way to intelligent interpretation, Touchstone can facilitate you wherever you require assistance.
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Want to outsource your business processes or need online support? We can help!


We are the largest facility in the region with purpose built call center infrastructure equipped with state of the art equipment to meet all your business needs.


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