Exceptional Services

tailored just for you!

Outbound Services

Touchstone offers fast delivery of service to ensure a hassle-free experience.

Inbound Services

Maximize your revenue by ensuring operational quality.

Call Analytics / Transcriptions

Word-to-word transcriptions for you to check or document your work through unbiased and impartial reviews

24/7 Live Chat Support

Specialized team of Chat Support Associates ready to serve you round the clock.

Software Development

Our aim is to provide end-to-end software solutions to meet your needs

IT Infrastructure Services

We plan, develop and design sound IT Infrastructures along with 24/7 support

Other
Services

There is much more that we can offer. Explore our exceptional services that can be custom-tailored for you

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Touchstone Communications

Your Partners in Growth

Touchstone Communications was established with an aim to enable youth by creating a mind-set that highlighted quality and integrity as the only way to success. We believe that “quality precedes quantity.” Owing to this quality-driven service, Touchstone is now an ISO Certified entity in terms of technology and business infrastructure.

About Touchstone    Contact us
125K

Calls per day

10k /day

Transcriptions

1000+

Associates

96%

Quality

Our Customer Service Stories

Touchstone Communications has received accolades and acknowledgments from multiple clients throughout the years -- we take pride in improving our services based on our client’s feedback that allows us to exceed their expectations.

  • LPO Manager
    Our team has been working with Touchstone for over two years now. During that time I have experienced great communication, a staff eager to assist and deliver results along with a fantastic ROI. I would recommend Touchstone to anyone and everyone.
    LPO Manager
    Allied First Bank
  • I have worked with Touchstone for the last 9 months. After assessing their initial performance, I expanded our utilization of their capabilities. I have found Touchstone to be professional, responsive and highly adaptable. They have provided me with thorough reporting on their activities and require very little oversight once the direction is established.
    Vice President of Sales
    Discount School Supply
  • The team at Touchstone works diligently to make sure our needs are taken care of. They have a stellar performance on calls and getting leads interested, and these leads come to us quite happy and eager to learn more. Their team makes our job much easier as we work together to learn and implement new internal processes. They've never shorted out on their promise and always deliver. Our company relies on this team and we would recommend them to anyone looking for quality leads, great service, and great reliability.
    Marketing/Sales Manager 
    Soleeva
  • Working with Touchstone has been an amazing experience. They maintained an amazing cost and had lead to lock conversations in the 6-7% range. Great team to work with, and we give them five stars for excellent vendor service!
    Sr. Principal Marketing
    Mr. Cooper