Touchstone Communications

Touchstone is an AMAZING group of people who have never failed to step up to help us when we need it the most. Thanks to you Touchstone.

Chip King Founder & CEO - Call Revu

Working with Touchstone has been an amazing experience. They maintained an amazing cost, and had lead to lock conversations in the 6-7% range. Great team to work with, and we give them five stars for excellent vendor service!

Bryant Seely Boyle Mr Cooper Mortgage

Touchstone has been a trusted partner for eight years. I've worked with them while at multiple companies and their service has always been excellent. Thanks to you Touchstone.

Jessica Manna Vice President & Chief Marketing Officer - Residential Finance Corporation

Working with Touchstone Communications has been a Class A experience. In a world of offshore BPO and outsourced contact center service providers they are the best I have worked with

Allan Brandvein President - Advisory LLC

Tom Slone (late) founded Touchstone Communications with a vision to create a people-oriented organization. With 30 years of experience at Associates First Capital (where he retired as President of Consumer Operations in 2000) he founded Touchstone Communications with an objective was to help people grow and succeed. He is still remembered for his exceptional abilities in identifying and recognizing talent, which drove Touchstone Communications to new heights. For Tom Slone the word profit stood for “People remain our finest investment today” hence he focused on the human capital as the most valuable resource of the organization.

Tom Slone CEO - Touchstone Communications

Yousaf H. Eashai, is seen as the brains of the organization. With a Master’s degree in Marketing Design & Innovation along with 16 years of experience in Financial and BPO industry he is focused to bring efficiency and innovation to all areas of Touchstone Communication’s Business Operations. Yousaf with his strong business acumen; continued Tom Slone’s legacy of establishing a working environment which promotes both professional and personal growth thus making his dream of ‘Enabling Youth’ a reality. The company under his leadership has turned into a high performance business machine where each and every employee is a proud contributor.

Yousaf Humayun General Manager - Touchstone Communications

Shagy has been an integral part of Touchstone Communications since she joined in 2003 and was the first employee to teach herself to speak Spanish in order to reach out to the Hispanic market of US. She possesses vast experience and insight of the business and it’s KPI’s. She has been a leader of operational excellence, Touchstone Communications is known for. Her experience in Operations, Business Development, Client On-Boarding, Quality Assurance and Compliance backed by her degree in IT makes her a very valuable asset. Furthermore, her focus on Organizational Development & Growth through training, mentoring sets her apart.

Shagufta Abdullah Operations - Touchstone Communications

Ghulam Rabbani has invested 16 years with Touchstone Communications and has played a vital role in creating and implementing one of the best human resource management models specific for the BPO industry. His ability to study and understand human capital enabled him to establish a progressive employee centric culture in the organization. He is considered to be the Back-bone of Touchstone Communications due to his educational background in Human Resource (MBA) and related experience in various organizations. He exhibits an excellent approach towards problem solving and establishing positive work environment that aligns the business goals with personnel goals.

Ghulam Rabbani Human Resource - Touchstone Communications

Debra Wilcox is one of the key players of Touchstone’s support operations and has provided excellent services in accounts and finance over the years. She is one of the most efficient and loyal team member, driven to work closely with the top management and clients to ensure smooth financial processes. Debra’s discipline and excellent coordination with the team has always resulted in timely accounts processes especially payroll.

Debra Wilcox Finance - Touchstone Communications

Ken Watson has a proven track record of client acquisitions and client boarding especially in the areas of mortgage lead generation and renewable energy. Ken has been instrumental in creating a large pool of high potential clients for the organization which resulted in the excellent financial turnaround. Ken has a strong follow-up with coupled with a can do attitude and hard work. These traits make him a force to reckon with.

Ken Watson Business Development - Touchstone Communications