Experienced & qualified staff

Take advantage of our talented, motivated and experienced global work force, always ready to work for you.

24/7 service

Our inbound customer support services are available 24 hours a day, 7 days a week, 365 days a year.

Exceptional Services

tailored just for you!

Inbound Services

Maximize your revenue by ensuring maximum operational quality.

24/7 Live Chat Support

Specialized team of Chat Support Associates ready to serve you round the clock.

Software Development

Our aim is to provide end-to-end software solutions to meet your needs

IT Infrastructure Services

We plan, develop and design sound IT Infrastructures along with 24/7 support



Offshore Recruitment

Talent acquisition done according to your needs and requirements



Call Analytics / Transcriptions

Summarized or word-to-word transcriptions for you to check or document your work through unbiased and impartial reviews

Other
Services

There is much more that we can offer. Explore our exceptional services that can be custom-tailored for you


parallax background

Touchstone Communications

Your Partners in Growth

Touchstone Communications was established with an aim to enable youth by creating a mind-set that highlighted quality and integrity as the only way to success. We believe that “quality precedes quantity.” Owing to this quality-driven service, Touchstone is now an ISO Certified entity in terms of technology and business infrastructure.

About Touchstone    Contact us
125K

Calls per day

10k /day

Transcriptions

500+

Associates

96%

Quality

Our Customer Service Stories

Touchstone Communications has received accolades and acknowledgments from multiple clients throughout the years -- we take pride in improving our services based on our client’s feedback that allows us to exceed their expectations.

  • Touchstone has been one of our top performing call center partners. They demonstrate a high level of professionalism and prospect management abilities.
    Peter E. Harvey Jr.
    Intellidyn Corporation
  • Touchstone is a valued partner of ours and an integral part of our overall marketing strategy. On top of being responsive and efficient, their professionals are a delight to interact with, and the consistency of their performance adds marked stability to our monthly lead volume. Touchstone’s telemarketing services have become a key component of channel diversification for us, and they have contributed a remarkable amount of agility to our marketing approach in a swiftly changing market.
    Rich Warner
    iFreedom Direct
  • We have a long-standing partnership with Touchstone Communications and appreciate their commitment as well as professionalism. Our needs are constantly changing but the people at Touchstone are always willing to work with us and be flexible
    Steve Hess
    StreetLinks National Appraisal Services