Touchstone In The News!
Tom Slone sees the South Asian nation of Pakistan as a virtually untapped opportunity, not a risky place to locate his fledgling Fort Worth company's only outsourcing call center, which he quietly did last summer.
Offshore Lessons: the Touchstone Case Study
The experiences of Touchstone Communications are relevant for any U.S. firm establishing customer service operations offshore. Its lessons in quality and their experiences exporting American corporate culture are relevant for software operations, hardware support and the full scope of customer service operations that might be conducted remotely.
Touchstone trains Pak employees in Spanish services
Touchstone Communications, a Texas-based business process outsourcing company, has hired Waseem Waqar as a full-time Spanish instructor for Touchstone employees in Islamabad.
