Mortgage Retention

Just as our Lead Generation Services target prospective customers; the Mortgage Retention Program aims to increase loyalty of your existing customers with your financing products. Our skilled call center teams are capable of managing offers with various options.

For instance, refinancing has been offered in the form of adjustable loans, change in tenures or additional cash-outs. This program offers great value when we are able to connect the existing customer to your relationship officers.

Process

   - Understand Product and Target Segments

   - Obtain Customer Data

   - Trained Call Center teams contact customers via Automated Systems
        1. Listen to customer needs
        2. Make offers to customer with incremental gains based on profile
        3. Close leads in 3-way conference with your Company’s relationship officer

   - Deliver applications to your company