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Is your company experiencing delinquency and losses? In the turbulent times today this is a common problem which many companies are facing. Touchstone Communications actively reduces this likelihood by ensuring that your receivables remain an asset. At Touchstone we provide you with a profitable alternative to writing off your receivables by using our proven, highly effective “high touch” collection process. The Collections Department at Touchstone Communications is comprised of skilled agents who are experienced at recovering unsettled, charged off, commercial, retail and bad check accounts. Our agents are schooled along the lines of the FDCPA, thereby ensuring that our collection efforts are compliant and in accordance with the laws of every state. Process1. Understand client sector 2. Obtain default customer data 3. Trained call center teams contact default customers a. Inform customer about overdue account b. Set up a repayment schedule c. Follow up with the schedule d. Deliver results to your company We will work accounts on a contingency basis or will purchase them outright.
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