We Provide Comprehensive Solutions!
Touchstone Communications trains and manages elite teams of professionals dedicated to improving the bottom line of our clients by maximizing the return on every single customer touchpoint. Our voice and data network seamlessly delivers each contact to optimize each opportunity.
24 X 7 inbound/outbound and multi-channel. Skill-based routing enables each customer to get satisfaction on the first call. Training, management and accountability are combined to provide repeatable, predictable and scalable processes to our clients operations.
In addition to driving sales growth, Touchstone provides fresh revenue to our clients by discovering new opportunities. Areas of expertise include:
- Collections and purchase of charged-off accounts
- Bankruptcy processing services
- Cross-selling and up selling to current customers
- Channel integration of web, phone, direct response and media marketing
- Building and monetizing databases and market information
