OUR PRODUCTS AND SERVICES

CUSTOMER SERVICE

Client Satisfaction is number one priority at Touchstone ...

TRANSCRIPTIONS

Transcriptions are a new way to evaluate quality of customer service ...

DIRECT SALES

Lead Generation, Live Transfers or Cold Transfers, no matter what the requirement ...

WEBSITE & MOBILE APPS

By developing Websites and Mobile Applications, we fulfill the IT based needs ...

PROFESSIONAL DYNAMETRIC PROGRAM ®

People are the heartbeat of any company. Having the right people for the right job ...

HUMAN RESOURCE AT TOUCHSTONE

Touchstone has a Human Resources team that provides it with structure ...

CLOSING

Touchstone has pioneered in evolving security, dish, cable and warranty telesales to new heights ...

TRAINING AND DEVELOPMENT

It is great to be able to do a job very well but much more rewarding and fulfilling ...

QUALITY ASSURANCE/COMPLIANCE

There is no accountability like self-accountability and Touchstone has become a market leader ...

ABOUT US

VISION

To be a market leader in providing outstanding quality customer service for all our new and existing clients.

MISSION

Exceeding our client’s expectations is our #1 priority. We are determined to build fruitful partnerships by delivering nothing but quality. We believe that integrity and ethical business practices are key to building trust and long term relationships. We are committed to bring a positive and quality centric contribution to our client’s business goals through excellence.

CORE VALUES

  • We listen to our clients, customers, and each other with not only our ears but our eyes and heart.
  • We believe that trust is earned by conducting our business with integrity which starts by being honest with ourselves, our fellow employees, and our clients and vendors.
  • We make decisions that affect our clients, customers, and each other only after we have all the facts.
  • We work very hard to exceed the expectations of our clients, customers, and each other, and reward those that excel.
  • We have a passion to do things right the first time every time.
  • We strive to create quality you can “see, hear, and actually feel” in everything we do.
  • We respect each other and recognize and reward excellent performance in all of our actions.
  • We take pride in our work and our company in all we do by giving more than expected every day.
  • We believe that following up is a key to success – catching people doing things right is the ultimate result.
  • We have a strong belief that “people remain our finest investment today” every day.

Chairman & CEO

Tom Slone

Chairman & CEO

Chairman's Message

At Touchstone our pledge over the past 15 years has been to deliver quality for every client , small or large. In fact one of our existing clients had this to say last year, " I have been in this business for 50+ years and to be honest I have never experienced this kind of lead quality, never ". Our 400+ employees understand this commitment ,demonstrating daily (attendance averages 96% a day) that they can deliver leads that exceed the client's expectation. Based on the fact we have never lost a client because of poor quality, they are proving it day in and day out .

Tom Slone - Chairman & CEO

OUR NEWSLETTERS

The Phenomenal 2016

Newsletter

Jan - Feb 2016

Newsletter

Apr-May 2015

Newsletter

Feb-Mar 2015

Newsletter

OUR CLIENTS

SOFTWARE, WEBSITE & MOBILE APPS PRICING

Websites, software, mobile applications and IT services. We have the best rates.

CAREERS

Do you have what it takes to be a Touchstonian? Browse through the vacancies below.

CONTACT US

To get a quote or if you have any queries contact us by completing the form below and we will get back to you ASAP.

USA
US OFFICE
  • Address: 860 W. Airport Freeway, Ste. 211, Hurst, TX 76054
  •  Phone: (817) 500-5000
  •  Fax: 972 852 1834

PAK
PAKISTAN OFFICE
  •  Address: Suite #212, Second Floor, Evacuee Trust Complex,
    Sir Agha Khan Road, F-5/1 Islamabad, Pakistan
  •  Phone: +92 (51) 2821318